'Create Bibliography" Problems
Sometimes a specific error message will appear.
- The most frequent errors are "Cannot Find Reference" errors. Click here for advice on solving a "Cannot Find Reference" problem.
- If you're using Word 2007 or Windows Vista, the information available at the Windows Vista and Word 2007 web page may be helpful.
- you may wish to contact Cindy (cmschmidt@unmc.edu, 559-7077, 559-6221) or the RefWorks technical support staff (support@refworks.com) for help. The RefWorks technical support staff frequently offers quick assistance with this type of problem.
If the process is just stalling out and you are using Word 2007 or Windows Vista, click here for information on several alternative, potential solutions to your problem.
If the process of formatting the citations and bibliography just seems to be stalling, you may find it helpful to use RefWorks rather than Write-N-Cite to format your citations and bibliography. For really long documents it's also helpful to avoid the Library's proxy server. This is why the process outlined below involves going to www.refworks.com rather than going to the Library's website.
- If you are working with a Write-n-Cite III document, you will need to open the document, open Write-n-Cite III, and use the Write-n-Cite III "Tools" menu to "Revert to WNC v.2 document." After reverting, save the document.
- If you are working with a Word 2007 document, use the Word "File" menu to "Save As." Use the "Save As" dialog box's "Save as Type" drop-down menu to select "Word 97-2003" document (or other similar, non-Word 2007 choice) and then hit the "Save" button.
- Go to http://www.refworks.com
- Click on the "Log-in" button.
- Enter the UNMC group code on the page that appears. To access the UNMC group code, click here.
- Login to your personal RefWorks account when the log-in page appears.
- Click on the "Bibliography" button.
- Select the appropriate "output style" from the drop-down menu.
- Click on the "Format Paper and Bibliography" radiobutton.
- Click the "Browse" button.
- A "Choose file" dialog box will appear. Locate and select the document you wish to format and click on the "Open" button.
- Click on the "Create Bibliography" button.
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